A Specialist Service · Harlow, Essex
Sydenham House
A place where clinical expertise and everyday life sit side by side, for people with complex neurological, physical health, rehabilitation and elderly care needs.
Person-centred care, goal-focused neuro rehabilitation and the warmth of home, supporting independence, participation and quality of life.
Open Day · Friday 23 October 2026 · 10:00am – 4:00pm
56 planned beds · three specialist services · one purpose-built facility
00 / About Sydenham House
A specialist care facility in Harlow, Essex
Sydenham House is a specialist service with clinical expertise at its heart, providing a comprehensive range of specialist care for people with complex neurological, physical health, rehabilitation and elderly care needs.
Our service brings together active neuro rehabilitation, complex nursing and physical health care, and specialist elderly care needs in one purpose-designed setting. Each service is built around the person, with person-centred, goal-oriented care that supports independence, participation and quality of life.
We are supported by an experienced multidisciplinary team of therapists, nurses and care colleagues, and we work closely with NHS, ICB, community, acute, rehabilitation and social care partners across London and Essex. Strong partnership working helps us support safe, timely and coordinated transitions of care.
Registered with the Care Quality Commission and led by our Director and Registered Manager, Jennifer Esmas, we are committed to safe, effective and compassionate care for every person who makes Sydenham House their home.
01 / Our specialist services
Specialist care for complex needs
Sydenham House brings a comprehensive range of specialist care together in one facility, for people with complex neurological, physical health, rehabilitation and elderly care needs.
Active Neuro Rehabilitation
A dedicated neuro rehabilitation service within the facility, providing active, goal-focused rehabilitation for people requiring specialist multidisciplinary intervention following neurological injury or illness.
Complex Nursing & Physical Health
Specialist nursing care for people with complex physical health needs who require a higher level of clinical oversight, rehabilitation support and coordinated multidisciplinary care.
Specialist Elderly Care Needs
Dedicated elderly care supported by a specialist team, focused on person-centred support, meaningful engagement, mobility, function, wellbeing and management of complex needs.
Specialist neuro rehabilitation
Our planned Active Neuro Rehabilitation service will support people with:
- •Stroke
- •Spinal Cord Injury
- •Traumatic Brain Injury (TBI)
- •Acquired Brain Injury (ABI)
- •Multiple Sclerosis (MS)
- •Parkinson’s Disease
- •Prolonged Disorders of Consciousness (PDOC)
- •Polytraumatic Injuries
- •Other complex neurological conditions requiring specialist rehabilitation
Person-centred. Goal-oriented.
Our aim is to maximise functional independence, participation and quality of life, while supporting safe and sustainable progression through each person’s care pathway.
02 / Our team & partnerships
Specialist people. Shared goals.
Our service is supported by an experienced multidisciplinary team, bringing together specialist rehabilitation, nursing and elderly care expertise.
Our multidisciplinary specialist team
- •Specialist Neuro Physiotherapists
- •Specialist Occupational Therapists
- •Specialist Speech and Language Therapists
- •Neuro Dietitians
- •Physiotherapy Assistants
- •Therapy Assistants
- •Specialist Neuro Nurses
- •Rehabilitation Support Workers
- •Specialist Elderly Care Team
Our multidisciplinary approach enables close collaboration between nursing, therapy, medical, nutritional and care professionals, integrating rehabilitation and clinical goals into each person’s overall care plan.
Working with our partners
We recognise the importance of effective partnership working across NHS, ICB, community, acute, rehabilitation and social care services.
We welcome opportunities to engage with Neuro Navigators, ICB colleagues, case managers, discharge teams, clinicians and community services to support people transitioning from acute or specialist services into rehabilitation or longer-term care at Sydenham House.
Our commitment to referring teams
- •Timely and appropriate access to specialist rehabilitation
- •Effective multidisciplinary communication
- •Person-centred and outcome-focused rehabilitation
- •Safe and coordinated transitions of care
- •Optimisation of functional independence
- •Appropriate onward discharge planning
- •Continuity between acute, community, rehabilitation and social care services
03 / Rehabilitation & the care journey
Supporting each step forward
Our planned neuro rehabilitation service brings specialist care and therapy together around the person, with a focus on independence, participation and quality of life.
Goals that matter to the individual
Person-centred, goal-oriented rehabilitation places each person's needs at the heart of the care plan. The aim is to maximise functional independence and meaningful participation, while recognising the complexity of neurological injury or illness.
Clinical care and rehabilitation together
Nursing, therapy, medical, nutritional and care professionals will work collaboratively so that rehabilitation and clinical goals form part of one coordinated plan, lived out day to day here. This approach connects specialist multidisciplinary intervention with the person's wider care needs.
Progression through the care pathway
We welcome collaboration with teams supporting people moving from acute or specialist services into Sydenham House for rehabilitation or longer-term care. Safe transitions, continuity of care and appropriate onward discharge planning are central to sustainable progression.
A shared focus on meaningful outcomes
Supporting function, wellbeing and quality of life through person-centred rehabilitation and coordinated specialist care.
04 / Working with referral partners
Connecting care pathways
Sydenham House welcomes dialogue with health and social care colleagues to explore how our planned services can support local and regional pathways across London and Essex.
Working across services
We would be pleased to engage with Neuro Navigators, Integrated Care Boards (ICBs), NHS Trusts, case managers, discharge teams, clinicians and community services. Strong professional relationships help connect acute, rehabilitation, community and social care provision.
A coordinated transition
Our commitment is to work with referring teams towards timely and appropriate access to specialist rehabilitation, effective multidisciplinary communication and safe transitions of care. Discussion of individual needs helps inform the most appropriate rehabilitation or longer-term care.
Planning beyond the placement
Collaboration includes a focus on functional independence, person-centred outcomes and appropriate onward discharge planning. Maintaining continuity between services supports sustainable progression through the individual's care pathway.
Start a conversation with our team
Meet our clinical and care colleagues, discuss our model of care and referral pathways, and explore opportunities for collaborative working.
05 / Everyday life
Everyday life at Sydenham House
Clinical expertise matters most when it sits inside a life that still feels like home. Days here are built around each person: their own routine, their own choices, and the people and interests that matter to them.
Your own space
Each bedroom is a private room to make your own, with the belongings, photographs and familiar things that make it your own.
Days shaped around you
There is no fixed institutional timetable here. We plan around the routine each person prefers, from the time they like to wake to how they choose to spend an afternoon.
Company and interests
Shared lounges, mealtimes together and one-to-one time with our team. Hobbies, music, reminiscence and gentle exercise are part of daily life, not an add-on.
A day at Sydenham House
- MorningWaking at your own pace, with support to wash, dress and have breakfast whenever you are ready.
- Late morningTherapy, gentle exercise or time in the lounge. Rehabilitation goals are woven into everyday activity rather than kept apart from it.
- LunchtimeA hot meal served in the dining area with others, or in your own room if you would rather.
- AfternoonVisitors, hobbies, music or quiet time. Family and friends are welcome.
- EveningSupper, then winding down with company or in your own space, with nursing colleagues on site through the night.
This is a guide, not a timetable. Our team flexes the day around each person.
06 / Inside Sydenham House
A closer look inside
Bedrooms, lounge seating and the details that make up our setting.
07 / Our setting
Sydenham House & surroundings
Exterior views and a glimpse of the spaces that welcome you.
See the facility. Meet the team.
Tour Sydenham House and discuss our model of care and referral pathways.
08 / Getting here
Finding Sydenham House
We are located in Long Ley, Harlow, within easy reach of London, Essex and the wider region.
Monkswick Rd, Long Ley, Harlow CM20 3NT, Essex
By car
Easily reached from the M11 (junction 7) and the A414. On-site parking is available for visitors attending the open day.
By train
Harlow Town and Harlow Mill stations are both a short taxi ride away, with direct services from London Liverpool Street and Stansted.
By bus
Local bus routes serve the Long Ley area of Harlow. Please ask us if you would like help planning your journey.
09 / For professionals
Referrals and partnership working
We work alongside Neuro Navigation Services, Integrated Care Boards, NHS Trusts, community and rehabilitation teams and social care colleagues to support safe, timely and coordinated transitions of care.
Who we can support
- —Adults with acquired brain injury and other neurological conditions
- —People with complex physical health and nursing needs
- —People requiring active rehabilitation with clear, goal-focused outcomes
- —People with elderly care needs and behaviours that challenge services
What to include in a referral
- —Name, date of birth and current placement or address
- —Medical history, diagnoses and current medication
- —Nursing, therapy and rehabilitation needs
- —Risk assessments, capacity and best-interests documentation
- —Funding route and the contact details of the referrer
Send us a referral enquiry and we will acknowledge it promptly, talk through the person's needs with you and arrange an assessment at a time that works for your team.
Prefer email? Write to jennifer@sydenhamhouseharlow.co.uk.
10 / Questions
Frequently asked questions
Answers to the questions we are asked most often by families and referring professionals.
Still have a question? Send us an enquiry and we will come back to you.
Visit Sydenham House
Discover a specialist service with clinical expertise
Monkswick Rd, Long Ley, Harlow CM20 3NT, Essex
Discover our new facility
- 01Tour Sydenham House
- 02Meet our clinical and care teams
- 03Discuss our model of care and referral pathways
- 04Explore opportunities for collaborative working
We warmly welcome colleagues from Neuro Navigation Services, Integrated Care Boards (ICBs), NHS Trusts, community services and wider health and social care partners across London and Essex, including Central East London, North East London, Tower Hamlets, Newham and surrounding areas.
Open Day
Neuro Rehabilitation, Complex Care and Nursing Care Services
Friday, 23 October 2026 · 10:00am – 4:00pm
We look forward to welcoming you to Sydenham House. A light lunch and refreshments will be served.
A guide to the day
- 10:00Welcome, refreshments and introductions
- 10:30Guided tour of Sydenham House and our specialist facilities
- 11:30Meet our clinical, therapy and care teams
- 12:30Light lunch and networking
- 13:30Our service model and referral pathways
- 15:00One-to-one questions and open discussion
- 16:00Close
RSVP
Jennifer Esmas
Director/Registered Manager